Accessibility at FibreSwitch
We want as many people as possible to use FibreSwitch. We are working to improve accessibility across the site.
This statement applies to fibreswitch.com and its key customer journeys, including the postcode checker and deal results.
What you should be able to do
- Zoom in or change text size without losing information.
- Navigate with a keyboard and see where focus is on the page.
- Use a screen reader to understand headings, labels, and links.
- Use voice input to activate links and buttons.
- Use high contrast or colour inversion modes without losing content.
Conformance target
We aim to meet WCAG 2.2 AA. We do not claim full compliance yet.
Known issues and limitations
- The broadband comparison results are provided by a third-party widget and may not fully meet WCAG 2.2 AA.
- If JavaScript is disabled, the comparison results cannot load.
- Some provider logos within third-party results may not include accessible text alternatives.
What we are doing to improve
- Improving focus styles and keyboard navigation.
- Making form error messages clearer and easier to understand.
- Reviewing colour contrast on key UI elements.
- Checking images and icons for suitable text alternatives.
Help and contact
If you cannot access something, email us and tell us the page URL and what you were trying to do. You can also use the contact page.
Email: hello@searchswitchsave.com
Reporting accessibility problems
Email us with “Accessibility” in the subject. Send an accessibility report.
Accessibility FAQ
Can I use the site with a keyboard?
Yes. You can move through key journeys with a keyboard, and we are improving focus visibility. If something does not work, tell us which page you were on.
Do you support screen readers?
We aim to support screen readers with clear headings, labels, and structure. Some third-party widgets may have limitations.
How do I report an accessibility issue?
Email hello@searchswitchsave.com with “Accessibility” in the subject, or use the contact page and include the URL and what you were trying to do.
Statement details
WCAG 2.2 is the Web Content Accessibility Guidelines standard used to assess accessibility. https://www.w3.org/TR/WCAG22/.
Last updated: 28 January 2026.
Authoritative UK sources
Independent sources for switching rules, complaints routes, and network context.
Trust and transparency
How we publish, compare, and correct guidance.
Accessibility approach
We aim to keep navigation, forms, and results usable on keyboard and screen readers. If something is difficult to use, tell us what happened, which page, and the device you used.
We prioritise fixes that block access to comparisons or key guidance.
- Keyboard access to main navigation and forms.
- Clear focus states and headings.
- Readable contrast for key content.
If you need information in an alternative format, contact us and we will try to help.
Let us know the assistive technology you use so we can reproduce the issue.