Switch broadband in the UK (simple checklist)
Switching broadband starts with a postcode check. Availability and terms vary by address, and FibreSwitch compares deals rather than providing broadband. Use the results to review contract length, setup fees, and any price-change terms shown before you switch. If you are moving home or nearing the end of a contract, run a fresh check for the correct address.
Last updated: 28 January 2026.
What you will need
- Your current provider name.
- Your full address and postcode.
- Your contract end date and any early termination fees.
- A contact email or phone number for the new provider.
Switching checklist
- Check your current contract end date and any early termination fees.
- Enter your postcode to compare deals available at your address.
- Review contract terms shown, then follow the switching steps provided by the new provider.
Guide: Check your contract end date
How One Touch Switch works
Where available, One Touch Switch lets your new provider manage the switch for you. You choose a deal, confirm the details, and follow the steps shown in the journey. Timings and hand-off steps vary by provider and property, so check the details shown at checkout.
Guide: One Touch Switch explained
Switching if you are moving home
- Run a new postcode check for the new address.
- Compare contract length against your move-in timing.
- Check install lead times shown in the journey.
Guide: Moving home broadband
Price rises and contract terms
- Review any in-contract price changes shown before you buy.
- Check setup fees and total cost over the contract length.
- Confirm early termination charges with your current provider.
Guide: Broadband price rises
Switching broadband FAQs
What do I need to switch broadband? You need your current provider, your address, and the end-of-contract date. A postcode check shows what is available at your address.
Is FibreSwitch a broadband provider? No. FibreSwitch is a comparison service, not a broadband provider. We show deals available at your address.
How does One Touch Switch work? Where available, your new provider handles the switch for you. You choose a deal and follow the steps shown in the journey.
Will I have downtime when switching? Downtime varies by provider and property. Check the steps shown during checkout for what to expect.
What if I am moving home? Run a new postcode check for the new address and compare the options there. Availability can change between properties.
Do I need to cancel my current contract? It depends on your current provider and the switch process shown. Check the details during the switch journey before you confirm.
Related pages
Authoritative UK sources
Use these sources to validate switching rules and complaints routes.
Trust and transparency
How we publish, compare, and correct guidance.
Switching checklist in practice
Have your current contract details ready, and confirm availability at the new address before placing an order. Switching steps can vary by provider, so follow the journey carefully.
- Check end-of-contract date.
- Confirm availability at the new address.
- Review price-change terms shown.
Switching checklist in practice
Have your current contract details ready, and confirm availability at the new address before placing an order. Switching steps can vary by provider, so follow the journey carefully.
- Check end-of-contract date.
- Confirm availability at the new address.
- Review price-change terms shown.
Keep confirmation emails for your records.
Switching checklist in practice
Have your current contract details ready, and confirm availability at the new address before placing an order. Switching steps can vary by provider, so follow the journey carefully.
- Check end-of-contract date.
- Confirm availability at the new address.
- Review price-change terms shown.
Keep confirmation emails for your records.
Check any overlap period if you cannot afford downtime.