Corrections policy
This policy explains how we correct errors and keep content accurate. FibreSwitch is a comparison service, not a broadband provider, so we focus on presenting information clearly and fixing mistakes quickly when they are identified.
Next step: contact us to report an issue.
Last updated: 28 January 2026.
Our commitment to accuracy
We aim to keep information clear, current, and useful. If you find an error, we want to review it and update it quickly.
How to report an issue (checklist)
- The page URL.
- What is wrong and where it appears.
- What the correct information should be.
- Evidence or a source link where possible.
Email: hello@searchswitchsave.com
What happens next
- We aim to acknowledge reports within 5 working days.
- We investigate the issue and update content where needed.
- We reply with the outcome when the review is complete.
Types of corrections
- Minor: typos, formatting, or clarity fixes.
- Material: factual errors that could change a decision.
- Clarifications: wording improvements without changing meaning.
How we show changes
For material corrections, we add a visible note on the page and update the "Last updated" date.
Recent corrections
No published corrections yet.
Corrections FAQs
How do I report an error? Email hello@searchswitchsave.com with the page URL, what is wrong, and any supporting evidence.
What evidence helps? A link to the source, a screenshot, or a provider page that shows the correct information.
How quickly do you fix issues? We aim to acknowledge reports within 5 working days and update content as soon as possible after review.
Will you tell me what changed? For material corrections, we add a visible note on the page and update the last-updated date.
Can I request removal of content about me? Contact us with details of the issue and we will review it under this policy.
What if the issue is with a provider's pricing or service? Prices and availability are set by providers. We can review how we present the information and update it where needed.
Trust and transparency
How corrections work
We review reported issues against provider terms or authoritative sources, then publish corrections on the relevant page. If the issue affects a decision, we prioritise the update and record the change date.
How corrections work
We review reported issues against provider terms or authoritative sources, then publish corrections on the relevant page. If the issue affects a decision, we prioritise the update and record the change date.
- We confirm the issue against published terms or sources.
- We update the page and note the change date.
- We respond with what changed and why.
How corrections work
We review reported issues against provider terms or authoritative sources, then publish corrections on the relevant page. If the issue affects a decision, we prioritise the update and record the change date.
- We confirm the issue against published terms or sources.
- We update the page and note the change date.
- We respond with what changed and why.
Send corrections through the contact page with the page URL and details.
How corrections work
We review reported issues against provider terms or authoritative sources, then publish corrections on the relevant page. If the issue affects a decision, we prioritise the update and record the change date.
- We confirm the issue against published terms or sources.
- We update the page and note the change date.
- We respond with what changed and why.
Send corrections through the contact page with the page URL and details.
We keep a clear record of what was changed and why.