One Touch Switch
One Touch Switch is the UK process that lets your new provider handle the change so you do not need to contact your current supplier.
For the full explainer, see the One Touch Switch guide.
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One Touch Switch overview
One Touch Switch is a UK switching process that allows your new provider to manage the transfer. Steps and timing still vary by provider and property, so confirm details at checkout.
- You place the order with the new provider.
- The new provider coordinates the switch.
- Dates and overlap can vary by network.
- Check any early termination fees and cancellation terms first.
- Keep a note of switch dates provided during checkout.
For official guidance, check Ofcom updates regularly.