Contact FibreSwitch
Use this page for support, feedback, corrections, and partnerships.
UK focused broadband comparison. Prices, speeds, and availability vary by address.
Contact options
General enquiries
Questions about using FibreSwitch or the comparison results.
Deal feedback or a correction
Report an issue or update a page.
Complaints
Guidance on raising a complaint with your provider.
Privacy questions
Privacy and data questions about the site.
We aim to reply as soon as we can. If you have a service fault, contact your provider directly.
Phone: 0330 122 1223 - Alternative email: hello@searchswitchsave.com
Quick answers
Is FibreSwitch a broadband provider? No. We are a comparison service that shows deals available at your address.
How do I report incorrect information? Use our corrections policy and email hello@searchswitchsave.com
Can you help me switch by phone? We do not provide phone-based switching. Use the postcode check and follow provider instructions.
Do you store my postcode? We use your postcode to check availability. See the privacy policy for details.
Do you have social tariffs support? Social tariffs are often listed separately. See Social tariffs.
How do I complain? Start with the provider's complaints process. See how to complain.
Last updated: 28 January 2026.
Authoritative UK sources
Independent sources for switching rules, complaints routes, and network context.
Trust and transparency
How we publish, compare, and correct guidance.
How to get help
Use this page to reach us about comparison results, accessibility requests, or corrections. If your query is about a specific deal, include your postcode and the provider name so we can help faster.
For switching steps and common questions, see the guides hub first.
How to get help
Use this page to reach us about comparison results, accessibility requests, or corrections. If your query is about a specific deal, include your postcode and the provider name so we can help faster.
For switching steps and common questions, see the guides hub first.
- Share the provider name and any deal details shown.
- Tell us which page you were on.
- Include any error messages or missing information.
How to get help
Use this page to reach us about comparison results, accessibility requests, or corrections. If your query is about a specific deal, include your postcode and the provider name so we can help faster.
For switching steps and common questions, see the guides hub first.
- Share the provider name and any deal details shown.
- Tell us which page you were on.
- Include any error messages or missing information.
We aim to reply as quickly as possible, but response times vary.
How to get help
Use this page to reach us about comparison results, accessibility requests, or corrections. If your query is about a specific deal, include your postcode and the provider name so we can help faster.
For switching steps and common questions, see the guides hub first.
- Share the provider name and any deal details shown.
- Tell us which page you were on.
- Include any error messages or missing information.
We aim to reply as quickly as possible, but response times vary.
If your issue relates to billing or service, contact the provider directly as well.
How to get help
Use this page to reach us about comparison results, accessibility requests, or corrections. If your query is about a specific deal, include your postcode and the provider name so we can help faster.
For switching steps and common questions, see the guides hub first.
- Share the provider name and any deal details shown.
- Tell us which page you were on.
- Include any error messages or missing information.
We aim to reply as quickly as possible, but response times vary.
If your issue relates to billing or service, contact the provider directly as well.
- Have your postcode ready.
- Note the provider name shown.
- Include screenshots if helpful.