Broadband and phone bundles
Broadband and phone bundles combine internet and landline services in one contract. Bundles can be convenient, but the value depends on how you use the phone service.
FibreSwitch is a comparison service, not a broadband provider. We help you compare options and understand what to check before you switch.
Written by: Alex Martin-Smith
Broadband comparison and consumer switching guidance. https://www.linkedin.com/in/alexmartinsmith/
Reviewed by: Adrian James
Digital product leadership and broadband comparison review. https://www.linkedin.com/in/adrian-james-b71441380/
Reviewed on: 31 January 2026
Quick summary
- Check whether you still need a landline.
- Compare total cost with broadband-only deals.
- Confirm how calls are billed and any call plan limits.
- Check equipment requirements for digital voice.
- Review contract length and exit fees.
- Keep confirmation of bundle terms.
On this page
What are broadband and phone bundles?
They combine broadband and landline services into one contract and bill.
Some bundles include call allowances, while others charge per call. Check the details before you order.
If you rarely use a landline, a broadband-only deal can be better value.
If a provider offers a strong deal for broadband and phone bundles, confirm whether any mid contract price changes apply. Price changes can alter the total cost and should be included in your comparison. Ask for the price change terms and keep the confirmation with your order details.
For broadband and phone bundles, make sure the installation route fits your property. Flats, listed buildings, and rental homes can require permissions or shared access, which can delay installation. Plan early and confirm access requirements with the provider before booking dates.
Use a simple decision rule for broadband and phone bundles: if the address level estimate is already low, a higher tier might not deliver more in practice unless the underlying network changes. In that case, improving Wi-Fi coverage or switching to a different network can be more effective.
If you are unsure how broadband and phone bundles applies to your home, test your current service first. A wired speed test gives the best view of the line, while Wi-Fi tests show indoor coverage. That split helps you decide whether to change provider or change your home setup.
When do bundles make sense?
Bundles are useful if you still use a landline and the call plan fits your usage.
If you rely on landline calls, a bundle can reduce costs compared to separate services.
If you only need broadband, the bundle may add unnecessary expense.
For broadband and phone bundles, make sure you understand any notice period before you make changes. Some providers require advance notice, which can affect the date you switch or cancel. Planning around the notice period reduces overlap charges and avoids accidental early termination.
If your home has a complex layout, broadband and phone bundles decisions should include where your router will sit. The best plan can still feel slow if the router is in a corner or behind thick walls. A quick placement check and a repeat speed test can reveal whether Wi-Fi is the real issue.
When a provider offers a promotional price for broadband and phone bundles, check what happens after the promotion ends. Some deals rise after an introductory period, so the long term value can be different from the first bill. Always compare the full term cost.
For broadband and phone bundles, ask about equipment returns and any charges for missing deadlines. Routers, TV boxes, or mesh units often need to be returned when you leave, and late returns can add costs. Keep proof of postage and confirmation of receipt.
What should you check in call plans?
Check inclusive minutes, call charges, and any limits on the plan.
Some plans include weekend calls only, while others cover evenings and weekends.
If you make international calls, check rates or alternative options.
If you are moving home or renovating, factor broadband and phone bundles decisions into your timeline. Installation dates can slip if access is not confirmed or if address records are missing. Book early and keep a backup option if you need connectivity on a fixed date.
Use a simple checklist before you commit to broadband and phone bundles: confirm availability, confirm terms, and confirm timing. Those three checks prevent most surprises and make it easier to compare offers that look similar on paper.
For broadband and phone bundles, keep a record of the key facts you used to decide, such as estimated speeds, contract length, and price change terms. That record helps if you later need to compare offers or raise a query with the provider.
For broadband and phone bundles, start with an address level availability check, then compare estimated speeds with how your household actually uses broadband. That keeps expectations realistic and helps you avoid overpaying for a tier that will not perform at your address. Where providers show ranges, use the lower end as your planning figure and keep a note of any installation lead times or access requirements.
What is digital voice and why does it matter?
Many providers now deliver phone services through the router rather than a traditional line.
If your phone plugs into the router, check where the router will be placed.
During power cuts, digital voice services may not work unless you have backup power.
If you are comparing broadband and phone bundles options, ask the provider to confirm any terms that vary by network, especially where installation or contract terms differ. Providers often share core details in the contract summary, but the best way to avoid surprises is to request the specifics in writing before you place the order.
Many households focus on headline speed, but for broadband and phone bundles, stability, upload performance, and in home coverage often matter more. A plan that performs consistently at peak times can feel faster in day to day use than a faster plan that drops or fluctuates. Test at the time you normally rely on the connection.
If you rely on broadband and phone bundles for work, study, or streaming, prioritise predictable performance over short term discounts. Shorter contracts can offer flexibility, but longer contracts may be good value if the provider has a strong track record at your address. When in doubt, compare total cost across the full term.
When you compare broadband and phone bundles deals, check the router and Wi-Fi coverage assumptions. A strong line can still feel slow if the router is in a poor location or if the home layout blocks signal. If you cannot place the router centrally, plan for mesh or wired access points before you upgrade the package.
How do contracts and exit fees work?
Bundles often have longer contracts and separate exit fees for phone services.
Check whether cancelling broadband also cancels the phone line.
If you plan to switch, compare exit fees across providers.
Common mistakes
- Paying for a landline you do not use.
- Ignoring call plan limits and extra charges.
- Overlooking equipment requirements for digital voice.
- Not comparing total cost with broadband-only deals.
- Missing exit fee details.
Broadband and phone bundle checklist
- Decide whether you still need a landline.
- Compare total cost with broadband-only deals.
- Check call plan limits and charges.
- Confirm digital voice equipment requirements.
- Review contract length and exit fees.
More from SearchSwitchSave.com
External reading from our parent company. Links open in a new tab.
Trust and transparency
Read how we compare providers and keep guidance accurate: coverage, editorial policy, corrections policy, how we make money.
Spotted an issue. Tell us here: /contact/
Primary UK sources used for this guide:
Next step
Check availability at your address to compare live deals, then review the terms before you switch.
FAQs
Do I need a landline for broadband?
Not always. Many broadband services no longer require a traditional line.
Will my phone work in a power cut?
Digital voice services often need power, so check your provider's guidance.
Is a bundle always cheaper?
Not necessarily. Compare total cost with broadband-only deals.
Last updated: 31 January 2026.